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Security & trust

Your data stays protected. Your decisions stay yours.

Elio runs everyday workflows across your inbox, calendar, leads and content — but sensitive actions stay approval-first, access is scoped to what you connect, and every important action stays visible.

  • EU-based data storage
  • Tenant isolation
  • Encryption in transit and at rest
  • Approval-first controls
  • Audit-ready activity trail
  • Privacy-first by design
  • No training on your business data
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Built-in controls
  1. Scoped access
  2. Approval gates
  3. Audit trail
  4. Tenant isolation
  5. No public model training
What keeps you safe

Trust, built into how Elio works.

Approval-first actions

Sensitive and outgoing actions stay behind approval. Elio prepares the work; you decide what actually happens.

Tenant isolation

Another company can never see your data. Isolation is enforced at the database level, on every request.

Scoped access

Elio only accesses the tools and data a workflow needs — the inbox, calendar, leads or content you connect.

EU infrastructure

Your data is stored on EU infrastructure where applicable (Supabase EU, PostHog EU).

Protected connections

Connection tokens are protected with envelope encryption, with keys held in the platform's secret manager.

Visible activity & audit

Agent activity is logged and reviewable — you can see what happened, when, and why.

No public model training

Your business data is not used to train public models, and you have a "do not learn" control.

Your GDPR rights

Export, deletion and do-not-learn controls are available to you.

Access, explained

What Elio can access — and why.

Access is connected and scoped, not all-seeing. Each workflow you turn on explains what it reads and what it produces.

InboxWhySummarize threads and spot what needs a replyWhat it producesSummaries, reply-needed flags, prepared drafts
CalendarWhyPrepare for meetings and turn them into next stepsWhat it producesMeeting briefs, scheduling prep, action items
CRM & leadsWhyKeep leads moving with a clear next stepWhat it producesFollow-ups, next steps, status updates
Tasks & projectsWhyTrack owners, deadlines and blockersWhat it producesTasks with owners, due dates, blockers surfaced
ContentWhyDraft and plan content on a calendarWhat it producesDrafts, a content calendar, publishing reminders
Company knowledgeWhyGround suggestions in how your business actually worksWhat it producesContext-aware suggestions, consistent with your rules
Hard limits

What Elio never does without approval.

Some actions always ask first. Others are never allowed at all — enforced in code, not just by settings.

Always approval-only
  • Send first-contact or off-thread customer emails
  • Publish public content
  • Offer a discount or change pricing and terms
  • Delete important data
  • Set a deadline that differs from your knowledge base
  • Handle complaint, refund, legal or finance-sensitive messages
Never allowed
  • Make a payment, charge or refund
  • Send sensitive data outside the original thread
  • Make a legal claim or commitment on your behalf
  • Change security, permission or billing settings on its own
  • Raise its own autonomy level
Memory & learning

It learns from you — on your terms.

Elio improves from the actions you approve and the edits you make. Learning is scoped, reviewable and always under your control.

  1. 1You approve or editEvery suggestion is yours to accept, adjust or reject.
  2. 2Elio learns safelyIt remembers approved patterns and corrections, scoped to your company.
  3. 3Better suggestions next timeThe next draft or next step fits how your business works.
Approval rules do not change automatically — learning improves suggestions, never your safety limits.Company memory never contains another user's personal memory. You can edit, archive, mark something wrong, or set "do not learn."
For small businesses

Safe to start, because you stay in control.

You don't hand an AI unrestricted power. You start small, see everything, and expand as trust grows.

Start controlled

Begin with low autonomy — Elio suggests, you approve. Nothing sensitive happens on its own.

Expand gradually

Turn on one workflow at a time, and let more run automatically only where you're comfortable.

Keep visibility

Every action stays visible and auditable, so you always know what happened and why.

Ready to try Elio with control from day one?

Apply for Early AccessSee how Elio works